Complaint Resolution
At Miracify Trade, we are committed to resolving your complaints in a fair and timely manner.
If you face any issue related to your purchase, vendor, payment, communication, or any service-related matter, you may contact us through the complaint process below.
LEVEL 1
You can raise a complaint regarding:
your recent purchase
vendor-related issues
payment concerns
communication issues
or any other service-related issue
Resolution Time: Within 3 working days
Contact:
Email: wecare@miracify.com
Call / WhatsApp: +91 6262 5858 87
If you do not receive a satisfactory resolution through the above channel, you may contact our Grievance Redressal Officer.
Resolution Time: Within 3 to 7 working days
Escalation Contact:
Name: Jigyasa Kumari
Email: jigyasa.kumari@miracify.com
Contact: +91 92790 55547
LEVEL 2
Please Share
To help us resolve your complaint faster, please share:
your name
business name (if applicable)
contact details
order / transaction reference (if any)
a short description of the issue
Important Note
For complaints related to third-party vendors, suppliers, delivery partners, or service providers, Miracify Trade may assist in coordination, but the final resolution may depend on the concerned third party.
Last Updated: 1 April 2026