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PRIVACY POLICY

Effective Date: 1 April 2026

This Privacy Policy explains how Miracify Trade, operated by Miracify Private Limited (CIN: U58202PN2023PTC223584) and also registered under Udyam Registration Number: UDYAM-MH-26-0933299 (hereinafter referred to as “Miracify Trade”, “Company”, “we”, “our”, or “us”), collects, uses, stores, and protects personal, business, and transaction-related information received through our website, digital platforms, inquiry forms, communication channels, and related business interactions.

By accessing our website or submitting your information to us, you agree to the terms of this Privacy Policy.

1. INFORMATION WE MAY COLLECT

We may collect information directly from you when you visit our website, contact us, submit an inquiry, apply for a business service, or otherwise interact with us.

The information collected may include, without limitation:

A. Personal / Contact Information

  • Name

  • Mobile number

  • Email address

  • Address

  • City / State

B. Business Information

  • Business name

  • Business type

  • GST details (if applicable)

  • PAN details (if applicable)

  • Registration / business proof details

  • Purchase requirements

  • Vendor / supplier information

  • Quotation / invoice details

C. Verification / Supporting Information

Where applicable, we may request and collect supporting documents such as:

  • identity proof

  • address proof

  • business proof

  • bank details

  • KYC-related documents

  • transaction-related records

D. Website / Technical Information

When you use our website, we may automatically collect certain technical and usage-related information such as:

  • browser type

  • device type

  • IP address

  • date and time of access

  • pages visited

  • referral source

  • website usage patterns

2. HOW WE USE YOUR INFORMATION

We may use the information collected for lawful business and operational purposes, including but not limited to:

  • responding to inquiries and communication requests;

  • evaluating business requirements;

  • reviewing purchase-related requests;

  • verifying customer / business information;

  • processing and managing business transactions;

  • communicating through phone, email, WhatsApp, SMS, or other channels;

  • preparing records, invoices, statements, and business documentation;

  • maintaining internal records and operational controls;

  • improving our website, processes, services, and communication;

  • fraud prevention, risk assessment, and misuse detection;

  • legal, regulatory, accounting, audit, and compliance purposes;

  • any other purpose reasonably connected with our business operations.

3. BUSINESS COMMUNICATION CONSENT

By sharing your contact details with us, you consent to being contacted by Miracify Trade through:

  • phone call,

  • WhatsApp,

  • SMS,

  • email,

  • or other communication methods

for business-related communication, transaction coordination, service updates, payment-related reminders, verification, support, and operational follow-up.

You may request communication preference changes where feasible, but certain operational or legally necessary communications may still be sent.

4. INFORMATION SHARING

We do not sell your personal information. However, we may share your information where reasonably necessary and lawful, including with:

  • internal team members and authorized representatives;

  • accountants, auditors, legal advisors, consultants, and compliance professionals;

  • technology service providers and software platforms;

  • logistics or operational service providers;

  • payment, banking, or collection-related service providers;

  • vendors / suppliers, where transaction coordination requires it;

  • government, regulatory, law enforcement, or judicial authorities, where legally required;

  • any person or entity where disclosure is necessary for enforcement, recovery, dispute resolution, fraud prevention, or protection of lawful rights.

Any such sharing shall be limited to what is reasonably required for the relevant purpose.

5. DATA STORAGE AND RECORD RETENTION

We may store and retain your information in physical or digital form, including in:

  • internal records,

  • cloud storage,

  • accounting systems,

  • document storage systems,

  • email systems,

  • communication logs,

  • spreadsheets,

  • CRM / business software,

  • and related operational tools.

We may retain your information for as long as reasonably necessary for:

  • business operations,

  • recordkeeping,

  • dispute handling,

  • accounting,

  • compliance,

  • legal rights,

  • or legitimate business purposes.

6. DATA SECURITY

We take reasonable administrative, technical, and operational measures to protect the information we hold against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online transmission, software platform, or digital storage system can be guaranteed to be completely secure. Accordingly, while we strive to protect information, we do not guarantee absolute security.

Users are advised not to share sensitive information through insecure or unauthorized channels.

7. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies or similar technologies to improve user experience, understand website traffic, and support website functionality.

Cookies may help us:

  • remember website preferences,

  • improve page performance,

  • analyze visitor behavior,

  • and enhance website usability.

You may control cookie settings through your browser settings, although disabling cookies may affect certain website features.

8. THIRD-PARTY TOOLS AND LINKS

Our website or communication process may involve third-party tools or platforms such as:

  • website hosting providers,

  • contact forms,

  • analytics tools,

  • WhatsApp,

  • email services,

  • payment or communication systems,

  • cloud storage or software tools.

We may also provide links to third-party websites or services for convenience. We are not responsible for the privacy practices, policies, or security standards of third-party websites, platforms, or service providers. Users are encouraged to review the privacy terms of such third parties separately.

9. YOUR RESPONSIBILITIES

You agree that any information or documents shared by you with Miracify Trade shall be:

  • accurate,

  • complete,

  • lawful,

  • and submitted with proper authority.

You should not submit false, misleading, unauthorized, or fraudulent information. Miracify Trade shall not be responsible for consequences arising from incorrect or misleading information provided by you.

10. YOUR RIGHTS / REQUESTS

Subject to applicable law and practical limitations, you may contact us to:

  • request correction of inaccurate information;

  • request update of your contact details;

  • ask questions regarding your submitted information;

  • seek clarification on how your data is being used.

Miracify Trade reserves the right to retain or continue using information where necessary for legal, operational, contractual, accounting, or compliance purposes.

11. CHILDREN / MINORS

Our website, business process, and services are intended for business and commercial use only and are not directed toward children or minors. We do not knowingly collect personal information from children.

12. POLICY UPDATES

We may revise or update this Privacy Policy from time to time to reflect operational, legal, business, or website changes. Any updated version shall become effective upon posting on the website unless otherwise stated. Continued use of our website or continued interaction with Miracify Trade after such updates shall be deemed acceptance of the revised Privacy Policy.

13. CONTACT

If you have any questions regarding this Privacy Policy, you may contact:

Miracify Trade, Operated by Miracify Private Limited
Email: wecare@miracify.com
Phone / WhatsApp: 6262-5858-87
Address: G. No. 113/7b, Shivchaitnya Nagar, Khandoba Mal, Phursungi, Pune, Maharashtra, 412308, India.

Last Updated: 1 April 2026